Refund Policy

Last Updated: [Insert Date]

At GARDNER CORE LTD, we are committed to providing high-quality products and a safe, transparent shopping experience. This Refund Policy outlines the conditions under which refunds may be issued.

1. Eligibility for Refunds

We accept refund requests under the following circumstances:

• The item received is damaged, defective, or incorrect
• The refund request is submitted within 7 days of delivery
• The item is unused, in original condition, and in its original packaging

Refund requests outside these conditions or due to change of mind may not be accepted.

2. Non-Refundable Items

The following items are generally non-refundable:

• Items that have been worn, altered, or damaged after delivery
• Items returned without prior authorization
• Items damaged due to misuse, negligence, or failure to follow care instructions

3. Refund Process

To request a refund:

1. Contact our customer support team via email: payment@gardnercore.net
2. Provide the following information:
   • Order number
   • Description of the issue
   • Photos of the item (if damaged or defective)

Once your request is reviewed and approved, we will provide instructions for returning the item.

4. Return Shipping Costs

• Customers are generally responsible for return shipping costs unless the item is confirmed to be defective or incorrect
• Original shipping fees (if any) are non-refundable

5. Refund Method

• Refunds will be issued to the original payment method after the returned item has been received and inspected
• Refund processing may take 5–10 business days, depending on your payment provider

6. Cancellations

• Orders can only be canceled before they are shipped
• Once an order has been shipped, it cannot be canceled

7. Dispute Resolution

We encourage customers to contact us directly for any concerns before initiating disputes or chargebacks.
Our team is committed to resolving issues fairly and promptly.

8. Contact Information

If you have questions about our refund policy, please contact us:

Company Name: GARDNER CORE LTD
Email: payment@gardnercore.net
Phone: +44 7462031192
Registered Address:
FLAT 4 HOLTON COURT, BIRMINGHAM STREET
WILLENHALL
UNITED KINGDOM
WV13 2HL

By placing an order with us, you acknowledge that you have read, understood, and agreed to this Refund Policy.